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Holiday business hours
| Reduced hours 8:00 a.m. to 2:00 p.m. |
Closed | Regular hours 8:00 a.m. to 4:30 p.m. |
|---|---|---|
| December 24 | December 25 and 26 | December 27 and 30 |
| December 31 | January 1 | January 2 and 3 |
Find information about your pension anytime in My Account.
Pensions increase 2.6% in 2025
A 2.6 per cent inflation increase applies to your pension effective January 1, 2025.
Self-service status inquiry
Our newest online service allows you to check the status of your service requests quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any requests within the last 365 days.
Canada Post mail delivery resumes
Mail delivery services are resuming as of Thursday, Dec 19, 2024. However, we expect that your documents may be delayed due to a backlog.
We strongly recommend members register for My Account to receive important documents on time.
If you are already registered, make sure you can receive email notifications when new information about your pension is available.
- Sign in to My Account
- Click on your name at the top right corner of the dashboard and select Account settings
- Click Change to set Your preference for electronic delivery of documents to Yes.
That’s it! This quick change will ensure you receive your important pension documents on time, every time.
Responsible Investing
The Public Service Pension Board of Trustees (board) is a proud signatory of the United Nations-supported Principles for Responsible Investment, or PRI. Learn more about the plan’s approach to responsible investing.
In case you missed it...
Most plan members are not eligible to participate in the Canadian Dental Care Plan
If you are considering cancelling or declining dental coverage under the pension plan to enrol in the Canadian Dental Care Plan (CDCP), please note that most plan members are not eligible to participate. Furthermore, if you cancel dental coverage, you may not be eligible to re-enrol in the dental plan offered by the Public Service Pension Plan.
Visit the retirement health coverage guide under Your Pension to learn more.
Read a message from the board here.
Go paper-free
Choose to receive email notifications when digital versions of your annual statement, T4a, and Pension Life are available online. Select your communication preferences when you register or sign in. Update your choice at any time under Account settings.
Your pension questions answered
No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension
Start learning todayAccessing GreenShield services online
If you are a retired member who is currently enroled in extended health and/or dental benefits through GreenShield, your login access will change starting August 7, 2024.
For details read the following:
Introducing GreenShield+ (summer Pension Life article)
Accessing GreenShield services online
Recent board discussions and decisions
The Public Service Pension Board of Trustees is responsible for administering the plan and investing plan assets. Read about issues considered and decisions made at the Board’s last quarterly meeting in Board meeting highlights.