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News for retired members
Are you in the loop? Explore Pension Life for retirement health and dental news, a message from your trustees and useful resources.
Self-service status inquiry
Our newest online service allows you to check the status of your service requests quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any requests within the last 365 days.
BC General Employees’ Union labour disruption
Service update: Labour disruptions at BC General Employees’ Union and Canada Post
Due to the ongoing BC General Employees’ Union labour disruption and the nationwide Canada Post strike, physical mail services are currently on hold. This affects the delivery of pension documents and other mailed communications.
We are actively monitoring both situations and have processes in place to ensure essential services, including the electronic delivery of pension payments, will continue without interruption.
What this means for you:
- Pension payments will continue as scheduled via direct deposit
- Physical mail delivery is paused until further notice; printed cheques will still be processed, but delivery will be delayed
- Members are encouraged to use Message Centre via My Account to send and receive documents securely
Your experience is important to us. We apologize for the inconvenience and thank you for your understanding.
This page will be updated as new information becomes available.
Posted: September 25, 2025
In case you missed it...
Your pension questions answered
No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension
Start learning todayRecent board discussions and decisions
The Public Service Pension Board of Trustees is responsible for administering the plan and investing plan assets. Read about issues considered and decisions made at the Board’s last quarterly meeting in Board meeting highlights.
Your pension remains strong and secure
Your pension remains secure and we’re here to help you feel confident about the road ahead.
Read the message from the chair,
Public Service Pension Board of Trustees